Our family room

Window with drapes and bed with quilted cover

Our Ronald McDonald House Family Room is located within Starship on level three. It provides 13 short stay beds for caregivers of critically ill children when it is imperative they remain just a short distance away. The Family Room also provides respite for families staying with their child on the ward, with a quiet day lounge to relax and unwind in a calm and friendly space.

The Family Room also provides:

  • A dedicated play area for siblings to play quietly with activities and toys.
  • A space where patients are welcomed with their families when they are well enough to be out of their beds, off the ward and able to mix with other children.
  • A meeting place for visitors of families staying in Ronald McDonald House Auckland.
  • Light snacks, tea and coffee during the day.
  • Light meals (on request) for families staying in our Family Room crisis accommodation.
Brightly-coloured armchairs and artwork in front of picture window in spacious, well-lit lounge area

The Family Room day lounge is open for day visitors from 8:00am to 7:00pm each day, seven days a week. If you are staying in the Family Room crisis accommodation you can use the day lounge as your sitting room or for a ‘cuppa’ until 9:30pm each night (except Sundays, when it closes at 7:00pm).

If you need to stay in the Family Room crisis accommodation to be close to your child, your Social Worker, Starship’s After Hours Duty Manager or the Charge Nurse on your unit will need to arrange your accommodation.

Back to top red arrow in white circle

Site map