What to bring
Be sure to pack enough clothes and personal items for an extended stay if you are unsure how long you are going to be here. In the House we have a laundry for your use, but not in the Family Room which is for short stay accommodation only. You do not need to bring any linen or towels as we provide these for you. Toys that are special to your child are fine, but don’t worry about bringing too many as we have a communal play area.
You will need to provide food for your family’s needs while here so it is a good idea to bring a bag of staple food items. Once you are here we run a shopping trip at 10am on most mornings (on request). Each week a family dinner is provided and bread, milk, tea, coffee and cereal are available to all families.
Please bring a computer if you need it to stay in touch with your work, family or friends. We can show you where you can connect to the internet in both the House and the Family Room. We have two computers onsite with free internet (broadband) access for families to use but these do get busy.
Site map




The RMH Auckland Trust funds and governs Ronald McDonald House Auckland (48 rooms) and the Ronald McDonald House Family Room (13 short stay critical care rooms) in Starship Hospital. It is a registered community charitable trust comprised of the following partners: Auckland District Health Board, Child Cancer Foundation, Heart Children, The Rotary Club of Downtown Auckland, Ronald McDonald House Charities and 2 community representatives. The House and Family Room provide a ‘home away from home’ for over 3,000 families of children with life-threatening illnesses each year. The Trust through its staff and partnerships actively fundraises throughout New Zealand to achieve the $2,300,000 p.a. it needs to run the facilities and support its families. Charity Registration number: CC23591